- Process orders after successful payment/confirmation and subject to availability.
- Display estimated delivery timelines.
- Disclose shipping charges before payment.
- Provide dispatch/tracking information where available.
- Customer must provide accurate delivery details.
- Handle failed delivery/return-to-origin according to disclosed terms and law.
- Report damaged, missing, incorrect or tampered deliveries promptly.
- Inform customers of material force-majeure delivery delays where practicable.